var quotes=new Array()

//change the quotes if desired. Add/ delete additional quotes as desired.

quotes[0]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=6><b>A</b></font>vailable - <br>Always available to the Customer.</td></tr></table>'

quotes[1]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=6><b>C</b></font>aring - <br>Every Request is equally important.</td></tr></table>'

quotes[2]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=6><b>C</b></font>ourteous - <br>Greet the Customer in a positive professional fashion.</td></tr></table>'

quotes[3]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=6><b>E</b></font>xcited - <br>Be Enthusiastic in everything we do.</td></tr></table>'

quotes[4]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=6><b>S</b></font>ocial - <br>Communicate with all Customers.</td></tr></table>'

quotes[5]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=6><b>S</b></font>ourcing - <br>Bringing in all requested items for the Customer.</td></tr></table>'

quotes[6]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=6><b>I</b></font>Intelligent - <br>Be knowledgeable of products and location.</td></tr></table>'

quotes[7]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=6><b>B</b></font>eneficial - <br>Benefiting the customer creates a win-win situation.</td></tr></table>'

quotes[8]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=6><b>L</b></font>earning - <br>Expanding our product knowledge.</td></tr></table>'

quotes[9]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=2><center>End all customer contact with your won heart-felt thank you. The customers are coming here for the food and warmth that you have to offer.  Make sure they leave with BOTH!</center></td></tr></table>'

quotes[10]='<table bgcolor=#ffffff cellpadding=10 border=1><tr><td><font size=2><center>CCL should always look for opportunities to give commendation to fellow employees who consistently go beyond what`s asked of them in all fields of Customer Service</center>.</td></tr></table>'

quotes[11]='<table bgcolor=#FFFFCC cellpadding=10 border=1><tr><td><font size=2>CCL should always be aware that we set the standard for Customer Service and store policy, i.e., Attitude, Professionalism, Dress Code, Punctuality, Team Leadership, etc.</td></tr></table>'

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